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5 YEAR STAINGARD FURNITURE PROTECTION PLAN
Looking after your investment
Having invested in your new furniture it is only natural that you will want to keep it looking like new for as long as possible. This is why Furniture World in association with Staingard offer all customers their 5 Year Care Plan. Whether you buy a fabulous fabric sofa, a luxurious leather chair or a smart dining table, you can rest assured that by purchasing this Care Plan you are covered when an accident does spoil the appearance of your furniture. Stain removal and repairs will be taken care of at no extra cost to you.
Total Peace
OF MIND
• Fabric Upholstery
• Leather Upholstery
• Recliner Chairs
• Beds & Bedroom Furniture
• Dining & Cabinet Furniture
|
How does the care plan work? |
What am I covered for? |
How do I make a claim? |
| Simply follow the care instructions provided at the time you purchased your furniture |
On the following pages you will see a more detailed list of the things you are covered for, and what you are not covered for. Essentially this Care Plan provides cover for a comprehensive range of household accidents that result in damage or staining to your furniture. |
All you need to do is call our dedicated claims and advice line on the number detailed on your policy document within 7 days of the incident occurring. |
| However if an accident threatens to spoil the appearance of your furniture all you have to do is call our dedicated claims and advice line and we will ensure that the problem is taken care of. |
Following the delivery of your furniture you will receive a document detailing this and also how to make a claim. It is important to recognise that you are not covered for a lack of care of your furniture or abuse, and multiple stains and damages sustained over an extended period of time are similarly not covered. |
A technician will be sent to your home at a mutually convenient time and we’ll take care of the problem, if we are unable to effect a satisfactory repair or stain removal we will replace the |
TAKING CARE
OF YOUR FURNITURE
Furniture World’s Ultimate 5 year Care Plan is supported by a range of care products designed to ensure that you are able to maintain your furniture in the best way possible. These care products are specially formulated and produced by Staingard and are easy to use and effective.
HOW DO I
PURCHASE THE CARE PLAN?
Your sales consultant will discuss details of how to care for your furniture whilst you are choosing your item of furniture.
This will include all you need to know about The Staingard Care Plan. Having made your choice, simply ask your sales consultant to add the Care Plan to your order and that’s it!
SUMMARY
OF COVER PROVIDED
STAINS: Adds, Cosmetics, Shoe Polish, Ink, Bleaches, Caustics, Corrosives, Paints, Superglue, Coffee, Ketchup, Cola, Human & animal bodily fluids, Dyes & dye transfer from newspaper print or clothing inc denim, All food stuff & drink
ACCIDENTAL DAMAGE: Rips, Bumps, Scuffs, Punctures, Scratches, Breakage, dents or chips, Water, liquid or heat marks, Pet damage (limited to 3 claims per period of insurance)
(Staining and accidental damage must result from a sudden and accidental event. This policy does not provide cover for an accumulation or build up over a period of time.)
STRUCTURAL DEFECTS:
Frame warpage and breakage
Peeling of veneered or laminate finishes
Lifting or peeling of the hide on leather furniture
Broken zips, castors and buttons
Bending and breakage of metal components
Failure of recliner mechanisms including electrical motors and associated electric components